Welcome to Tappan Candleworks! We're thrilled to offer our unique custom candle services to boutiques, breweries, wineries, and distilleries. Below, you'll find answers to some commonly asked questions about our wholesale custom orders.

**1. What types of custom candles can we order?**
- We offer custom candles made from your own branded beer, wine, or liquor bottles. These candles are a perfect addition to your merchandise, promotional events, or gifts for your customers. We can also provide a variety of bottle label brands if you don't have a preference.

**2. Can we choose the scents for our custom candles?**
- Absolutely! You can select from our range of high-quality essential oils to craft candles that align with your brand's identity and message.

**3. How do we provide our branded bottles for customization?**
- Simply reach out to our team (info@tappancandleworks.com), and we'll guide you through the process of sending us your branded bottles. We'll take care of the rest, from cleaning and prepping the bottles to crafting the candles.

**4. What is the minimum order quantity for wholesale custom candles?**
- Our minimum order quantity for wholesale custom candles is 12 units or $200, whichever is the higher order value. This allows us to provide you with the best possible pricing and service.

**5. How long does it take to receive our custom candle order?**
- The production time for custom candle orders varies depending on the order quantity and complexity. Our team will provide you with an estimated production and delivery timeline when you place your order. Most orders are delivered within 2 weeks of receiving the branded bottles.

**6. Are there any scent options that are not available for custom candles?**
- While we offer a wide range of fragrances, some essential oils may not be suitable for candle-making. Our team can guide you in selecting scents that work well in candles and align with your brand.

**7. What are the payment terms for wholesale custom orders?**
- We typically require a 10% deposit upon order confirmation, with the remaining balance due upon shipment. Our team will provide you with detailed payment information when you place your order.

**8. Do you offer discounts for bulk orders?**
- Yes, we offer volume discounts for wholesale orders. The discount percentage may vary depending on the order quantity. On average we provide a 40% discount from the recommended MSRP. Please reach out to our team for a customized quote.

**10. How can we get started with our wholesale custom candle order?**
- Getting started is easy! Simply contact our dedicated wholesale team via email at info@tappancandleworks.com. We'll be happy to discuss your specific needs, provide pricing details, and guide you through the order process.

We're committed to helping you create custom candles that perfectly represent your brand and delight your customers. Feel free to reach out if you have any additional questions or if there's anything else we can assist you with.

Thank you for considering Tappan Candleworks for your wholesale custom candle needs!


Justin Tappan

CEC, Tappan Candleworks